Holiday Information



The quoted prices are per apartment per night including bed linen, dish cloths, electricity and heating. Internet access is also available. We kindly ask you to bring your own towels.


Short Stay Surcharge

When staying for less than 4 nights, we add a charge of € 10.


Arrival & Departure

Please note when planning your journey that the apartments are available after 2.00 pm on day of arrival. We kindly ask you to vacate the apartments by 10.00 am.


Non-smoking House

Please note that our chalet is a non-smoking house. Smokers are welcome to smoke outdoors or on the balcony. 


Pets are generally not allowed. 

Deposit & Payment

To confirm your booking we require a deposit of 30% of the total amount within 10 days after your booking. The remainder should be paid on the evening prior to departure in cash.


Cancellation Conditions

A handshake counts, however, in the event of booking general Austrian Hotel Regulations apply. Cancellations made up to 60 days before arrival are free of charge. In the event of cancellation up to 30 days before arrival we charge a cancellation fee of 30%. For cancellations made within 29 days before arrival we will charge 50% of booked holiday price. In the event of no-show without cancellation we charge 90%. Cancellations are only valid with confirmation from both parties.


Travel Insurance

A booking is a purchase agreement. In the event of cancellation, late arrival and early departure cancellation charges will be made. Anything can happen (illness, accident etc ...). Therefore we recommend you take out Travel Insurance




Our apartments can be booked exclusively for the winter season.


Fam. Neumayer · A-5550 Radstadt · tel. +43 699 155 63 012 · send e-mail
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